Automod Racing

I cannot express in words how much I regret going to Automod Racing. Noel and his staff are disorganized, unprofessional, and do TERRIBLE work. They totally screwed up my Mustang when I took it in to get coilovers, wheels, and tires installed and to have it lowered. I brought Noel a detailed list of parts I wanted installed and what I wanted done. He approved it and said it will work and look good. It looks good, but the workmanship and customer service are ABSOLUTE CRAP! I have had to go back more than 6 times trying to get this resolved, but now I have to take it somewhere else to be repaired, and sue Automod Racing in court. Here's what went wrong: 1. Noel wouldn't give a detailed estimate, they charged my $300 over the original quote plus another $400 for work they should have done but didn't. 2. They didn't install the coilovers properly. My car was rattling like the wheels were about to fall off. A bumpy ride comes with having coilovers, but this literally felt like the wheels were going to fall off. I have had to take it back 5 times for them to adjust it, but they can't figure out what is wrong. Each time, I've had to take Ubers and Lyfts to and from work which costs more money and is hella inconvenient. 3. There were two large gouges in the brand new custom wheels when I picked up the car. (see the pictures) 4. They "lost" one of my old shocks and springs, and they didn't dispose of the tires when I asked for the old wheels back. 5. They charged extra for an alignment, which wasn't done right. My car was pulling hard to the right. Noel told me the wheels had the wrong lug nuts, which as absolute BS - according to the wheel manufacturer. 6. This is the worst part... They charged me extra to cut the top of the strut towers, and the work looks horrific. It seriously looks like a blindfolded kindergartner with a saw and hammer could have done better. (see the pictures: there are 2 before, 2 after, and 1 showing what it should have looked like) 7. I tried to resolve things diplomatically with Noel. He refused to accept accountability and tried to blame the coilovers not working on me, saying I didn't buy parts that would work on the car. I got the Air Lift Performance coilovers which several youtubers have successfully installed on their Mustangs without an issue. 8. I requested a refund. Noel refused. I told him I will be contacting the Bureau of Automotive Repair and filing a lawsuit. With a smug look on his face and a cocky attitude he told me to "do what you have to do." Noel, you're going to wish you had taken me up on my offer of simply returning what I paid, because when we go to court, you're going to be responsible for monetary damages that will wipe that smug look off your face and make sure you NEVER treat another customer the way you have treated me. For those of you looking to get your car upgraded/modified, if you value your car, then I suggest you speed away from Automod Racing as fast you can! I regret the day I saw this place as a I drove by and thought it would be a good idea to have them upgrade my Mustang. And if I could give them negative stars, I would. UPDATE: Read the owner’s (Noel) reply. His timeline and details of events are off. He refuses to accept accountability. He’s still trying to blame this fiasco on me. He’s acting like he did me some sort of favor by trying to correct their mistakes. He thinks I blew up over some lugnuts… he just doesn’t get it! I took it to a professional specialist shop. When I popped the hood and they saw the damage Automod caused to the strut tower covers (see the pictures), their jaws dropped down to ground. We did a test drive

Noel took his time to help me determine which car security system would be best for us. He was super hospitable and personable. Noel genuinely wanted us to get the best theft prevention features for the best value. We are so happy and have peace of mind knowing our car now has GPS tracking with LoJack enhancement, a kill switch, speed alerts, and geofencing features. I can 100% say that I would recommend Noel and his team at AutoMod. The installation was done clean & professionally with nothing in sight.

My experience with Android Universal LCD touch screen with backup camera installation....Noel is really personable! He listens and takes his time with each project making sure each customer goal is accomplished! Definitely will be going back! M$. B

Amazing place to come and browse and purchase ! The man himself Noel is a great guy definitely walked away with happy service and a new freind definitely recommend to anyone in need of Honda parts ! Or any Japanese parts

Very honest and direct to the point of what your car needs. He is understanding and respectful. We have been coming back here for our car and truck repair needs.