It is quite refreshing to find a service establishment that actually provides good customer service. The employees are friendly and helpful. I came in with a flat tire and both Hayden and Hector were attentive and accommodating. They were transparent, informative, respectful, and above all, honest. They even patched my tire for free! Incredible! If you are looking for a tire center where you can feel confident and safe about their services, I highly recommend Discount Tire & Service Centers in Burbank!
View on GoogleAbsolutely love this location! The team at Discount Tire in Burbank was fast, friendly, and incredibly efficient. I was in and out before I even expected to be! No runaround, no upselling, just great service from start to finish. If you need tires or need a quick patch up this is the place to go!
View on GoogleI received exceptional service. I bought 4 brand new tires. Installation was quick. I waited less than 25min and was on my way. Hayden provided amazing support. He explained and wrote down the services my purchase came with which, as a visual learner, I appreciated very much. I’ve already recommended this place to others.
View on GoogleI can say with one hundred percent certainty that discount tires is one of the best mechanics in all of SoCal. I've been there a few times, and I keep coming back because everyone there is kind, efficient, helpful, and most of all honest (I used to always get different opinions when it came to my car because there was always a mechanic that wanted to up charge me for some service I didn't really need. That "getting a second opinion" would always land me at Discount Tire in Burbank, but now I just go straight here).
I finally wanted to write a review because of the experience I had today. I'm in college right now, and I drive around Los Angeles a lot for work, but over the past few months or so, I've noticed that one of my tires has been losing air a lot quicker than all the other ones. Thankfully, this weekend I finally had the time to bring it in and get it checked out.
I drove up around 9ish, parked my car, and walked into the office. I then spoke with the worker behind the desk. I told him what was going on, a small leak, and he had me sign a form so he could work on the car. He then asked if I had time to leave my car with him and I said yes. I then gave him my key and sat down for around maybe 20 minutes at most. He then came back and told me that my car was done. I was pretty happy because it seemed kind of busy at the time, and it went really fast. He then told me that I was free to go. I was really confused because I hadn't payed at the time, and so when I asked him about it and he said it was fine, and I went back home.
To summarize, this place is great. I would highly recommend coming here for your various car needs
View on GoogleBeen coming to this store for a few years now and always greeted by Friendly staff, And especially the store manager Sarkis/Sam who is Knowledgeable and professional. He always strives to provide the best service, promptly responds to questions, is efficient, and communicates well. Parts and labor prices are reasonable, And I trust them for all my vehicle services as well as feel safe! This location is convenient And I highly recommend them!
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